Here’s a customized Refund Policy for Print Expert Guide based on your reference:
Refund Policy
Last Updated: 07/01/2025
Welcome to Print Expert Guide (“we,” “our,” or “us”). This Refund Policy outlines our guidelines regarding refunds for products and services purchased from our website [https://printexpertguide.com]. By purchasing from us, you agree to comply with and be bound by this Refund Policy.
Refunds may be issued under the following circumstances:
Service Unavailability
Cancellation by Customer
Quality Concerns
To request a refund, you must:
The following are non-refundable:
If you initiate a chargeback or dispute with your payment provider without first contacting us and following our refund policy, we reserve the right to dispute the chargeback and take appropriate legal action to recover the amount owed.
We reserve the right to modify, revise, or update this Refund Policy at any time without prior notice. Any changes will be posted on our website. Continued use of our services after the revised policy becomes effective constitutes acceptance of the updated terms.
For questions, concerns, or disputes regarding our Refund Policy, please contact us:
Email: printexpertguide.com
Phone: 886-761-2202
Let me know if you need further customization!
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.